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Returns

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

No goods will be accepted for return without prior authorisation, please contact us before returning any goods. 

Any damages or shortages must be reported to the Company within seven days of delivery taking place.

Any goods returned due to no fault of Vinyl-Gfx and or Coastal Signs & Designs
 may be liable to a 10% handling charge.

No returned goods can be refunded unless, and until, they are checked by ourselves and found to be in a perfect and unused condition. 

Made to order personalised items will not be exchanged unless faulty or supplied not in accordance with your order.

Please check any spellings on names or any wordings for personalised items as mistakes on you're behalf will not be rectified or replaced.

Unless its a spelling mistake on our behalf and we will resend the item / Items that are incorrect at our expense.